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Frequently Asked Questions

When does Early Bird Registration Finish?

Early Bird registration closes 12am AEST, 30 November 2021.

I've forgotten my username and/or password. How do I login?

Simply visit and click 'Forgot or don't have a password'. You will be able to retrieve your details by entering the email address you registered with. If you do not know which email address you registered with, get in contact.

Do you sponsor students to attend the conference?

Students and fellows wishing to attend ECHO Australia have access to discounted pricing for the conference. Unfortunately no opportunities exist for sponsorship of attendance. Please visit to view the prices.

How do I qualify for student pricing?

Delegates qualify for student/fellow pricing if they are a sonographer who are not yet qualified and are studying towards their qualification or are a medical physicians who are in a fellowship role at a hospital or who are advanced cardiology trainees.

Do you provide an invitation letter for Visas?

Delegates requiring a visa to enter Australia are required to follow the requirements and processes outlined by the Australian Government. Please visit their website, The conference organisers do not facilitate documents for visas.

Where is the conference being held?

The conference will be held at The Gold Coast Convention and Exhibiton centre. Visit for more information. Room rates for the conference will be emailed to you after registering as part of your registration confirmation.

Can I get a refund if I can no longer attend?

For those who had registered prior to 15 August 2021 (for the original 13-16 October date) a full refund will be available provided it is in writing and received before Monday 7 September 2021. Any cancellations after this date must be received in writing prior to 15 January 2022. A $220.00 administration fee will apply. After this date, no refunds will apply, however substitute delegates will be welcome.

Is the registration inclusive of GST?

Yes, the prices listed on the registration page of the website are inclusive of GST.

Is there a cut-off date for registration?

Yes. Online registration will close on Tuesday 28 September 2021 AEST. After this date, you must register at the conference on the day. Limited on the day registrations are available.

Can I change my sessions?

Yes, up until Monday 31 January 2022 you can make changes to your session choices provided the sessions are available. You may also attempt to change sessions at the conference, however availability cannot be guaranteed.

How do I view my invoice or make changes to my registration?

Simply login to your account using this link - The username and password is what you set up during the registration process.

I paid by direct deposit but my invoice still says unpaid, why?

Direct deposit payments can take 2-3 business days to appear in our account. Once payment has been confirmed in the account your registration will be updated to reflect a paid status. If your payment status hasn’t been updated within 7 business days of registering, please get in contact -

Can I receive CPD points for attending?

Yes. The planning of the program is well underway.

The Common Good is an initiative of © The Prince Charles Hospital Foundation
Level 1, Administration Building, 627 Rode Road, Chermside, QLD, 4032
Registered Australian Charity ABN 34 853 168 302